This qualification is suited to those working as administrators and project officers. In this role, individuals use well-developed skills and a broad knowledge base to apply solutions to a defined range of unpredictable problems and analyse information from a variety of sources. They may provide leadership and guidance to others with some limited responsibility for the output of others.
| BSBADM405 | Organise meetings |
|---|---|
| BSBADM409 | Coordinate business resources |
| BSBCMM401 | Make a presentation |
| BSBCON401 | Work effectively in a business continuity context |
| BSBCUS401 | Coordinate implementation of customer service strategies |
| BSBCUS402 | Address customer needs |
| BSBCUS403 | Implement customer service standards |
| BSBEBU401 | Review and maintain a website |
| BSBFIA402 | Report on financial activity |
| BSBINN301 | Promote innovation in a team environment |
