This qualification is suited to a range of individuals who use well-developed administrative skills and a broad knowledge base in a wide variety of administrative contexts. They apply solutions to a defined range of unpredictable problems, and analyse information from a variety of sources.
They may provide leadership and guidance to others.
| BSBADM401 | Produce complex texts from shorthand notes |
|---|---|
| BSBADM405 | Organise meetings |
| BSBADM406 | Organise business travel |
| BSBADM407 | Administer projects |
| BSBADM409 | Coordinate business resources |
| BSBADM411 | Produce complex texts from audio transcription |
| BSBCMM401 | Make a presentation |
| BSBCUS401 | Coordinate implementation of customer service strategies |
| BSBCUS402 | Address customer needs |
| BSBEBU401 | Review and maintain a website |