This qualification is suitable for small business managers who use well-developed skills and a broad knowledge base to solve a range of defined range of unpredictable problems, and analyse and evaluate information from a variety of sources. They may provide leadership and guidance to others, and have responsibility for the output of others.
| BSBCRT501 | Originate and develop concepts |
|---|---|
| BSBCUS401 | Coordinate implementation of customer service strategies |
| BSBCUS402 | Address customer needs |
| BSBEBU401 | Review and maintain a website |
| BSBFIA402 | Report on financial activity |
| BSBFRA401 | Manage compliance with franchisee obligations and legislative requirements |
| BSBINN301 | Promote innovation in a team environment |
| BSBINT303 | Organise the importing and exporting of goods |
| BSBIPR405 | Protect and use intangible assets in small business |
| BSBMGT404 | Lead and facilitate off-site staff |
