This qualification would apply to individuals with various job titles including administration managers, general office managers and office managers. Individuals in these roles may possess a sound theoretical knowledge base and use a range of specialised, technical or managerial competencies to plan, carry out and evaluate their own work and/or the work of a team.
| BSBADM502 | Manage meetings |
|---|---|
| BSBADM503 | Plan and manage conferences |
| BSBADM504 | Plan and implement administrative systems |
| BSBADM506 | Manage business document design and development |
| BSBCUS501 | Manage quality customer service |
| BSBFIM502 | Manage payroll |
| BSBINM501 | Manage an information or knowledge management system |
| BSBINN301 | Promote innovation in a team environment |
| BSBITB501 | Establish and maintain a workgroup computer network |
| BSBMGT502 | Manage people performance |